Privacy Policy

At Swakum, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website [www.swakum.com] or make a purchase from us.

1. Information We Collect

We collect information to process your orders and enhance your shopping experience, including:

  • Personal Details: Name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely through Cashfree Payments. We do not store or have access to your complete card, UPI, or banking details.

  • Order Details: Products purchased, order history, and preferences.

  • Technical Data: IP address, browser type, device information, and cookies for analytics and performance optimization.

  • Communication Data: Emails, messages, or feedback you send us.

2. How We Use Your Information

We use your data responsibly for the following purposes:

  • To process and deliver your orders.

  • To send updates about your order, including shipment tracking and delivery notifications.

  • To improve our website, product offerings, and customer experience.

  • To send marketing and promotional communications (only if you have opted in).

  • To comply with legal, tax, or regulatory obligations.

3. Sharing Your Information

We never sell or rent your personal data.
We may share limited information only with:

  • Delivery partners (via Shiprocket) for order fulfillment.

  • Payment processor (Cashfree Payments) for secure transactions.

  • Analytics and marketing tools such as Google Analytics or Meta Ads to improve our business.
    All third parties are required to protect your data in accordance with Indian data protection standards.

4. Data Security

We use SSL encryption, secure servers, and strict internal protocols to protect your data from unauthorized access, alteration, or disclosure.
While we maintain the highest security standards, no method of transmission over the Internet is completely secure. You share your data with us at your own discretion.

5. Cookies

We use cookies to personalize your shopping experience, remember your preferences, and analyze website traffic.
You can disable cookies in your browser settings, but some site features (like cart or checkout) may not function properly.

6. Your Rights

You have the right to:

  • Access and correct your personal information.

  • Request deletion of your data (where applicable).

  • Opt out of marketing emails anytime.
    To exercise your rights, please email us at  swakum2025@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices, so we encourage you to read their terms before sharing any personal data.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational or legal changes.
Any updates will be posted on this page with the effective date clearly mentioned.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is used, please reach out:
📧  swakum2025@gmail.com
📞 +91- 9115691171
📍 Swakum Clothing, India